Customer Care
Department
Open Positions:
Customer Care Specialist | Afer-service Associate
Type of Work: Full time, On Site
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Developing, reviewing, updating, documenting, and implementing process initiatives and changes for Customer Care workflow
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Being the Point-of-Contact for Help Center set up, articles, websites and integration
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Complaints Management
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Requirements:
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Highly trained in conflict management and business negotiation processes
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Graduate with a Bachelor's degree in Communications, Business Management, and other related courses
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With at least 2 years of experience in process documentation, training, and quality assurance and has handled SME or Senior Agent roles
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Has experience in account and relationship management
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Must be detail-oriented and adept in an agile environment
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Send Us Your Resume:
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