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Customer Care


Open Positions:

Customer Care Specialist  |  Afer-service Associate

Type of Work: Full time, On Site

  • Developing, reviewing, updating, documenting, and implementing process initiatives and changes for Customer Care workflow

  • Being the Point-of-Contact for Help Center set up, articles, websites and integration

  • Complaints Management


  • Highly trained in conflict management and business negotiation processes

  • Graduate with a Bachelor's degree in Communications, Business Management, and other related courses

  • With at least 2 years of experience in process documentation, training, and quality assurance and has handled SME or Senior Agent roles

  • Has experience in account and relationship management

  • Must be detail-oriented and adept in an agile environment

Send Us Your Resume:

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